Healthcare Professionals

Your Partner in Helping Your Patients Achieve Their Best Health Outcomes

As a healthcare professional, your patients’ care is your top priority. At JQ Medical, we specialize in serving the Diabetes community in order to serve as your partner in helping your patients achieve their best possible health outcomes.

Diabetes is personal for the JQ Medical team, which includes Certified Diabetes Educators, individuals managing Diabetes themselves, and others who have been personally affected by the disease. We’re passionate about providing product education and training from our expert professionals.

Rest assured and have your patients contact us – we’ll handle everything so your patients will receive their Diabetes supplies seamlessly.

We offer competitive rates and will coordinate directly with your patients’ insurance provider.

Smiling doctor speaking to parent and child

Learn why our exceptional customer service has made us the trusted choice for patients, medical professionals, and caretakers alike.

Learn why our exceptional customer service has made us the trusted choice for patients, medical professionals, and caretakers alike.

Learn why our exceptional customer service has made us the trusted choice for patients, medical professionals, and caretakers alike.

Healthcare Professionals FAQS

A: JQ accepts most available insurance plans. Please call us and we will let you know which specific groups and plans we are contracted with. If we do not have a contract with a specific insurance, we will provide you with other companies that do cover your patient’s insurance. Don’t hesitate to call us to discuss any insurance concerns you may have.

A: Yes, JQ will complete the authorization form and send it to your office for review and approval. JQ will follow up with you and your patient within one week to keep you updated on the status of the authorization.

b. If the authorization is denied, JQ will immediately notify your office and patient with the next option.

A: Verbal orders can be taken during business hours (9am – 6pm MDT).

Fax orders can be sent to 801-942-8069

Scanned orders can be sent via email to [email protected]

A: JQ will notify the patient when they are on their last refill and that the patient will need to contact their Healthcare Professionals before the order can be refilled again.

JQ will notify the Healthcare Professionals that the patient will need approval for additional refills.

A: JQ is committed to improving patient adherence with prescribed diabetes regimens.

JQ WILL NOT fill orders inconsistent with Healthcare Professionals directions. If a patient is requesting early refills, JQ will notify the Healthcare Professionals prior to filling the order.

If a patient is not refilling their orders in a reasonable time, JQ will notify the Healthcare Professionals.

A: JQ will deliver products to the Healthcare Professionals office if requested.